We generally think of voice assistants and smart speakers as household products, but they are slowly making their way to business environments. In this NoJitter article I examine how these voice assistants are penetrating the enterprise.
Tag: voice assistant
With the emergence of improved voicebot technology like Google's Duplex, will customer<->agent voice interactions decline further in favor of this new kind of voice channel?
I look into both the technology and agent hiring data. The technology direction and employment patterns point in 2 very differnet
Phone calling suddenly got a lot of attention after the Duplex demo Google showed at its I/O conference last week. I wrote a kick-off blog post for cogint.ai analyzing:
- the market potential of this for Google in Small businesses
- the technology behind this
- what this means for the
Note I made some addtions and reposted this over at cogint.ai. See that version here.
I have been playing around with various Voice Assistants and speech interaction for a little while now. There is huge potential there and particuarly meaningful implications for communications applications since voice is already a