Chad Wallace Hart - Google uses AI to make phone calls interesting again

Phone calling suddenly got a lot of attention after the Duplex demo Google showed at its I/O conference last week. I wrote a kick-off blog post for analyzing:

  • the market potential of this for Google in Small businesses
  • the technology behind this
  • what this means for the comms industry

Read the post here:

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About Chad W Hart
Cambridge, MA USA Website
Chad is a communications market analyst and product consultant at, a product management, marketing, and strategy advisory. See more at his bio page -