Chad Wallace Hart

cogint.ai - AudioCodes Voice.AI Gateway review

My last several cogint.ai posts have looked at the use of voice-enabled bots – aka voicebots – for use in Interactive Voice Response (IVR) and other telephony applications. I continued on this theme with a review of another voicebot telephony connectivity option - AudioCodes' Voice.AI Gateway. The AudioCodes Voice.AI gateway has some unique qualities compared to other RTC-bot gateway solutions on the market - notably its multiplatform approach and the fact it is offered as a managed service.

I ran some test againts the Voice.AI gateway with Dialogflow and looked at their pricing. Read the full post here: https://cogint.ai/audiocodes-voice-ai-gateway-review/

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About Chad W Hart
Cambridge, MA USA Website
Chad is a communications market analyst and product consultant at cwh.consulting, a product management, marketing, and strategy advisory. See more at his bio page - https://chadwallacehart.com/bio.